We only accept exchanges 14 days after you have received your package. If you need to exchange your size or design, you will have to
pay to ship it back to us and we will pay to ship it back to you.
Only items that haven't been worn or
washed will be accepted.
Procedure for exchange:
1. Email us to firstname.lastname@example.org for letting us know
which Mimz you want in exchange and we'll tell you if it
is possible (if it is in stock). Otherwise, you'll have to
change the design or the color.
2. Send back your Mimz to this address:
3062 RUE DELISLE
G3A 2M4 CANADA
To reduce the shipping fees, use a similar envelope as the one you have received and mention
to your local office to send it as an envelope, NOT as a package. It should cost you around 3$ in Canada.
Include a note in the envelope with the design you want and the
name on the order invoice.
3. When we'll receive your Mimz, we'll email you to let you know
when we will ship back your new Mimz.